Professional Agencies

Partnering with SeedTrust during collaborative reproduction arrangements is the best way to ensure reliable and transparent escrow services for your clients.

On every side of the surrogacy or egg donation process we provide competent and transparent escrow management. Our online portal gives clients 24 hour access to their account seven days a week.

You can trust in SeedTrust to be responsible and friendly to your clients, as repeat business for you is repeat business for us. We respond quickly to emails and notices, and pay surrogates in a more timely manner than other escrow companies.

We look forward to starting a lasting relationship with your agency.

Benefits and services

At SeedTrust, funds are insured by our industry-leading bond and insurance program. Our trust accounts are backed by a $100 million bond. Our comprehensive insurance coverage includes a $2 million general liability policy, a $1 million errors and omissions policy, and a $1 million Cyber Incident Protection policy. SeedTrust strives to reduce risk and protect our clients at all costs.

SeedTrust’s innovative online escrow fund management platform provides your clients with 24/7 access to their entire escrow file, including ledgers, documents and transaction history.

Easy-to-understand contract summary, direct deposit payments and real-time transaction notifications.

The SeedTrust online platform is transparent and allows for easy escrow management with AES-256 level encryption.

SeedTrust is an independent third-party with a fiduciary responsibility to protect all funds and ensure that those funds are administered in accordance with the contract between intended parents and their surrogate.

24-hour disbursement processing. Immediate transaction notifications and expedited fund distributions.

The SeedTrust Advantage

Frequently Asked Questions

How do I set up a case on the platform?

It’s really easy. Email us at [email protected] and send us the match sheet. We can work off of your match sheet as long as it includes the contact information for the intended parent(s), surrogate and/or egg donor, and your agency contacts. You will be assigned a dedicated team that consists of a client service member, paralegal, and accountant. Roland Salloum, SeedTrust’s COO, manages all of the members on the operations team. He’s reviewed thousands of contracts and is passionate about making sure that you and your clients have the very best escrow experience throughout their journey.

Can you manage international cases?

Yes. We work with a great many international intended parents. Our online platform translates into seven foreign languages. We have relationships with banks overseas to allow international intended parents to fund escrow. We also partner with foreign currency exchanges that will lock in exchange rates to help minimize their exchange fees.

Do you have to manage ALL of our cases?

No. Our purpose is to make the escrow process easy for everyone involved. While the majority of our agency partners elect to have us manage all of their cases, we don’t have a policy that mandates that we do so. We will manage as many or as few cases as you choose to refer us.

Do we pay for your services?

The majority of the agencies with which we partner do not pay our service fees. Most elect to have the intended parents pay our low, one-time fees. In those cases, the intended parents sign the service agreement with us and not the agency.

What are the benefits of working with SeedTrust Escrow versus holding it on your own or suggesting that the intended parent(s)' attorney do so?

We protect all of the parties. In some States, it is illegal for agencies to hold escrow for their intended parents. It poses a conflict of interest since you have matched the intended parent(s) with a surrogate. If you are holding escrow for the intended parent and they feel they don’t wish to pay the surrogate, she is naturally put in an unfair position. The same conflict of interest is true for an attorney holding the escrow. There is no neutral party acting in both parties’ best interests.

Managing escrow is a much better option for all of the parties versus holding it. Our client service, legal and accounting teams review every surrogacy contract associated with each individual case and create a payment calendar that coincides with the language pertaining to payment disbursements in the contract. Once pregnancy is confirmed, all of the relevant parties have access to the calendar and now exactly when the disbursements will be paid to the surrogate. This simplifies the process and minimizes all of the questions around when/how the surrogate should expect to be paid. We are separate and neutral party and the contract is critical while managing escrow. A contract is not necessary to hold and merely disburse escrow.

We take on all of the liability. We accept all of your liability when we manage your escrow cases. That is one less burden that you have to shoulder throughout the surrogacy journeys you manage. If a mistake is made, we accept responsibility. In most cases, we simply absorb the cost of the mistake because we’d rather maintain the highest level of client satisfaction.

Every case is handled consistently and we’ll save your team valuable time. Our goal is to offer you and your clients the same level of care and expertise throughout every journey. Your case managers won’t have to toggle back and forth between different escrow processes. Your intended parents and surrogates will have full, online transparency allowing them to review ledger statements, disbursement data and the associated documentation so they won’t have to call and email you to inquire about those details. If they have questions, our team is available to answer their questions.

Your intended parents’ escrow funds are fully ensured. That’s huge! In every case of escrow theft or misappropriation, the owners of the company were to blame. Our insurance bond even protects intended parents if any SeedTrust owner/employee steals the money. That is a clause that was extremely hard to have underwritten. Full background checks have been completed on every employee and the bond covers in any/all theft related losses.

What happens to my account and client portal when the engagement has ended?

We will not close the account until all parties certify that all monies have been paid and that nothing more is due to be paid or reimbursed. Once we have written confirmation from all parties, we prepare and refund the account funds via check or ACH/Wire Transfer.

Your client portal will remain active for 90 days after your account has been closed allowing you to access and download all documentation. Should you need to access your documentation after 90 days, you can do so by contacting our office, as SeedTrust maintains files for three years after the contract has ended.

How is the SeedTrust process different?

Surrogates and Intended Parents have become accustomed to the complicated, antiquated and frustrating process of the industry’s current escrow experience. From the lack of communication to only receiving documentation after multiple requests to inconsistent payment schedules, both Intended Parents and Surrogates waste valuable time and even money.

Using SeedTrust for your escrow needs introduces you to a new way of managing your funds. It gives you 24/7 access to all of your documentation through your own unique client portal (you can even download the app to your phone or tablet), customized alerts before payments are sent out and when anything has been updated in your portal, and a new and easy scheduling process that we ensure all parties agree upon before we distribute the first payment. Additionally all documentation in your client portal is in real-time; when a benchmark payment or reimbursement is made it is automatically reflected in your ledger which you can access at anytime.

SeedTrust welcomes ALL clients and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Frequently Asked Questions

Why is selecting an escrow provider important for intended parents, surrogates, and donors?

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Selecting an escrow provider is crucial because the provider is highly involved throughout the surrogacy or egg donation journey. An escrow company is a critical partner in ensuring that funds are managed securely and efficiently. A qualified provider protects all parties from financial risks and ensures the smooth and accurate handling of payments and related transactions. The escrow provider also serves as an intermediary in explaining financial matters allowing the client to focus on more meaningful conversations about the baby.

What makes SeedTrust an exemplary escrow provider?

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SeedTrust stands out as an exemplary escrow provider due to its unmatched security, transparency, service and expertise. Key features include: Security Qualified and Experienced Team: ● Founded and led by a CPA, an attorney, and led by a former bank executive. ● A large and diverse team, including multiple attorneys, CPAs, and MBAs, with extensive experience in surrogacy and egg donation escrow. Defined Structure, Processes and Systems: ● Robust internal controls and processes with a 5-step approval process for payments. ● Departmental teams with specialized system access and limited authorities based on roles and responsibilities, combined with timely audits by independent accounting teams to ensure robust checks and balances. ● Robust Multi-Bank System and Fraud Protection: Utilizes multiple banks with advanced fraud protection services (positive pay, dual control, multi-factor approvals) and rigorous internal controls, ensuring uninterrupted service and safeguarding client funds against theft and errors. ● Advanced Custom-Built Software: Employs industry-leading software systems with AES-256 encryption, ensuring information security, transparency, and real-time notifications for clients, while maintaining rigorous internal controls and processes to minimize errors and protect funds. Independent and Specialized: ● Operates as an unbiased third party with no ownership or control over other service providers in the process. ● Focuses solely on the fiduciary responsibility of managing escrow and protecting all parties involved. ● Experienced to guide clients through any escrow issue or complexity. Bonded and Insured: ● Maintains a $50 million bond, $2 million general liability policy, $1 million errors and omissions policy, and $1 million Cyber Incident Protection policy. ● First in the industry to introduce and operate with a large bond, ensuring comprehensive risk coverage. Oversight: ● CPA and Attorney Oversight: Multiple licensed CPAs and attorneys with fiduciary responsibility who must maintain compliance with their respective state licensing authorities. ● Detailed annual underwriting and requirements by our eight bonding providers backing SeedTrust with a $50 million bond. ● Regular internal and external audits and checks conducted by CPAs. ● Real-time transparency and notifications through custom-built escrow software providing for client and agency oversight. Service and Experience: SeedTrust offers a large, caring, purpose-driven team of experts available to guide clients throughout their journey. The team is multilingual, including English, Spanish, French, German, and Mandarin. SeedTrust takes on the responsibility and liability to ensure funds are managed in accordance with the contract. The team provides fast and timely approvals and payments, with scheduled payments for key benchmarks such as base compensation. SeedTrust maintains the best and most user-friendly custom software, offering full transparency and ease of use. SeedTrust charges one flat fee with a generous refund policy, making them a great partner throughout the journey.

Why is selecting a secure escrow provider important in the surrogacy and egg donation industry?

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Selecting a secure escrow provider is crucial because, as an impartial third party with a fiduciary responsibility, it protects all parties by ensuring funds are available for contractual payments accurately and timely, eliminating the risk of fund loss and errors, and reducing financial stress by providing impartial guidance to intended parents, surrogates, and donors. At SeedTrust, our priority is to ensure our clients can focus on growing their families without worrying about financial uncertainties.

What distinguishes SeedTrust from other escrow providers?

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SeedTrust was established to set a new higher standard in the surrogacy and egg donation industry by offering more secure, efficient, and transparent escrow services. Serving over 25,000 families without issues, SeedTrust has become a market leader. We prioritize qualified leadership, defined processes, independent operations, bonding, insurance, and regular audits to ensure the highest standards of security and reliability.

What key elements should clients look for when selecting an escrow provider?

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When selecting an escrow provider, clients should at a minimum ensure the following key elements are in place to ensure security of funds and the ability for the provider to execute: ● Qualified and experienced leadership and staff ● Defined structure, processes, systems ● Independent and specialized operations ● Bonded and insured services ● Regular audits to uphold security and reliability standards

How Do I set Up escrow through SeedTrust?

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For Agencies If you're new to SeedTrust, we’ll first establish your profile and understand your structure. Contact [email protected] to get started. Once your profile is set up, you’ll be assigned an escrow team and can send the match sheet to [email protected]. For Intended Parents Provide the name of your agency. If we already work with them, we’ll request the match sheet directly. If not, we’ll reach out to set up their profile before obtaining the match sheet. Email [email protected] to start the process. For Independent Matches Simply email your match sheet to [email protected].

How often are disbursements processed?

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Most disbursements are reviewed to be paid within 24-48 hours after being received. All disbursement requests are submitted and processed using our industry-leading Assisted Reproductive Technology (ART) Escrow Platform, which clients can access using their phone, computer or tablet. The majority of our payments are paid via direct deposit (ACH). We can also transfer payments by bank wire or check upon request and at no additional charge to the client.

Why is it important for an escrow company handling surrogacy and egg donation to have a highly qualified and experienced team?

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The owners and team of an escrow company must be highly qualified and experienced in financial services management. Due to the complexity of surrogacy and egg donation escrow, a diverse team of professionals with exceptional qualifications and licenses in business, finance, accounting, banking, and law is essential. At a minimum, the company should have a full-time CPA and a licensed attorney with experience in surrogacy and egg donation escrow to provide oversight. Managing these cases involves handling numerous time-sensitive payments and detailed contractual obligations. Therefore, having a highly qualified and experienced team is essential. This ensures meticulous review and appropriate approval of payments, accurate management of funds, implementation of robust internal controls to prevent fraud and errors, and effective dispute resolution. Ultimately, this approach secures client funds and safeguards the interests of all parties involved throughout the entire journey.

What is Escrow and why should I use a third party agency?

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Escrow is a process where a neutral third party holds and manages funds to ensure a secure transaction. In the context of surrogacy and egg donation, an escrow provider’s role is to make sure all parties follow the financial terms outlined in their contract. Choosing an independent provider ensures that payments are handled fairly and without bias. Using a trusted third-party escrow provider like SeedTrust helps eliminate uncomfortable financial conversations between Intended Parents and Surrogates or Egg Donors. SeedTrust is a fully independent escrow provider, with no ties to any agency or clinic. Our only obligation is to our clients, and we are contractually bound to manage funds strictly according to the terms of the Egg Donor or Gestational Surrogacy Agreement—ensuring security, transparency, and peace of mind for everyone involved.

How is the SeedTrust process different?

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For too long, Intended Parents, Surrogates, Egg Donors, and those on independent journeys have had to navigate an outdated, frustrating escrow process. From poor communication and delayed documentation to inconsistent payment schedules, these inefficiencies create unnecessary stress, waste time, and sometimes even lead to financial setbacks. SeedTrust offers a better solution. Our escrow services provide 24/7 access to all your documentation through a secure client portal (plus a mobile app for on-the-go convenience), customized alerts for payments and updates, and a transparent, easy-to-follow payment schedule. Your portal updates in real time, so when a benchmark payment or reimbursement is made, it’s instantly reflected in your ledger—giving you full visibility and peace of mind at every step. At SeedTrust, we proudly support all journeys, ensuring a seamless, secure, and stress-free experience for everyone—without discrimination based on race, color, national origin, age, disability, or sex.

What happens to my account and client portal when the engagement has ended?

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Once a journey has been completed, we will ensure all monies have been satisfied per the terms and conditions of the legal contract. Once written confirmation has been received, all remaining funds will be refunded via ACH/Wire transfer.

Can you manage cases for Intended Parents outside of the United States?

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Yes. We work with many international intended parents! Our online platform translates into seven (7) foreign languages. We have relationships with overseas banks that allow international intended parents to fund their escrow accounts. We also partner with foreign currency exchanges to lock in exchange rates and help minimize exchange fees.